Shipping Policy
π Shipping Policy β Shawlkart
Welcome to Shawlkart, where we aim to deliver exquisite products with care and promptness. This shipping policy outlines how we process and deliver orders across India and internationally.
π¦ 1. Order Processing
- Orders are processed within 1β2 business days.
- Orders placed on weekends or public holidays will be processed on the next working day.
- You will receive an email confirmation with shipping details once your order is dispatched.
πΈ 2. Shipping Rates & Delivery Estimates
- Shipping charges are calculated at checkout based on your location and order value.
- Estimated delivery timelines depend on the selected shipping method and destination.
- We offer standard and expedited shipping options wherever applicable.
π 3. Shipping Locations
- We ship across all serviceable locations within India.
- International shipping is available for select regions. Please refer to delivery timelines at checkout.
- Restrictions may apply to certain items; these will be specified on the product page.
π 4. Shipment Tracking
- Once dispatched, youβll receive a tracking number via email.
- Track your order on the shipping carrierβs website using this number.
π οΈ 5. Damages & Issues
- Please inspect your order upon delivery.
- If your item is damaged, defective, or incorrect, contact us immediately.
- Weβll evaluate the issue and offer a suitable resolution (replacement, refund, or exchange).
π 6. Returns & Exchanges
Please refer to our Returns Policy for detailed information.
π 7. International Shipping
- International delivery may take 15β20 days from the date of order placement.
- Free shipping is not applicable on international orders.
π§Ύ 8. Customs, Duties, and Taxes
- Shawlkart is not responsible for any customs duties or additional taxes levied during delivery.
- All such charges are the responsibility of the customer.
π 9. Lost or Stolen Packages
- We are not liable for packages lost or stolen in transit.
- If your shipment goes missing, kindly contact the shipping carrier to file a claim.
π¬ 10. Contact Us
For queries related to shipping or your order:
- Email: support@shawlkart.com
- WhatsApp: +91 XXXXX XXXXX
βοΈ 11. Policy Updates
Shawlkart reserves the right to modify this shipping policy at any time. Please review it periodically for updates.